Robot Lawnmowers Troubleshooting

This article covers the meaning of the different LED lights that you may see on your robot mower.

TABLE OF CONTENTS

• No LED on at all.
• LED on the station is flashing red.
• LED on the station is blue but no signal on the mower.
• LED on the station is flashing blue/red/pink.

Here are the various types of signals given by the LED in-between the two connecting rods:

No LED on at all.

• Check all connections and mains to ensure there is power running to the station.

LED on the station is flashing red.

• The boundary wire is not correct or has been cut.
• Check the connections on front and back of the station.
• If LED turns blue, success.
• To test if there is an invisible break in the boundary wire you can attach a small loop of wire to the station to test if the LED goes blue if it does then the customer needs to check/replace boundary wire.

LED on the station is blue but no signal on the mower.

• Unplug one end of the boundary wire if the LED starts flashing red then check robot.
• If the LED is still blue there is no fix.

LED on the station is flashing blue/red/pink.

• When the robot is in the charging station this is normal.

If the charging station LED continues to signal after you have done the relevant responses listed above, or if there is no power at all, then please contact our helpline or email us for further advice.

This article will cover the procedure in setting and resetting a PIN code on your robot mower.

TABLE OF CONTENTS

• How to Reset the Pin Code
• Changing the PIN Code

How to Reset the Pin Code

Depending on the model, please try the below:

The panel is equipped with a 5 keys numerical keyboard. Use "4H" for 0, "6H" for 1, "8H" for 2, "10H" for 3, "S1" for 4, and "S2" for 5.

Changing the PIN Code:

1. Switch OFF the main power switch (see 'Starting-up mower').
2. Press and hold the lock button.
3. Hold down the lock button while switching ON the main power switch. After about 6 seconds, all LEDs on the control panel will start flashing fast.
4. Release the lock button. 
5. Within 6 seconds, enter your new PIN-Code. The Robomower will confirm the changed PIN with a single beep. 
6. All LEDs will go out and the Robomower will reboot. Once the LED of the lock button flashes, the reboot is complete. You can now unlock your Robomower with your new PIN.

Note: If you do not remember your PIN code, please set a new PIN as described above. It is not possible to reset the device to the default PIN code of "4x ".

This article will cover the steps you need to take to factory reset your robot mower.

TABLE OF CONTENTS

• How to Factory Reset 
• SA500ECO, SA650ECO, SA900ECO & X-series
• Compact & NX series

How to Factory Reset

This article covers the meaning of the LED on the Wi-Fi indicator on your robot mower.

TABLE OF CONTENTS

• The LED is flashing slowly
• The LED is on
• LED is flashing fast

The LED is flashing slowly.

• There is no WiFi connection or the mower can't find a connection.
• Press and hold the button for 5 seconds.
• The LED should now be on and working.

The LED is on.

• The mower is ready to connect.
• Connect the mower.

LED is flashing fast.

• Mower is connected.
• Try restarting the mower and see if it still starts working.

In all of the above cases check the mobile app to see if there are any connection issues.

This article covers the soft fixes for the Wi-Fi and app issues you may be experiencing. 

TABLE OF CONTENTS

• How To Use The App For The X-I Series
• When registering and setting up your mower to connect it with the Wi-Fi and the app
• Control Panel Wi-Fi LED
• MOWAP 'Mower Aide' APP (only AMIRO & X-i series) :
• 'DIRECT MODE'

How To Use The App For The Amiro 400i

How To Use The App For The X-I Series

When registering and setting up your mower to connect it with the Wi-Fi and the app, we recommend:

1. Placing the mower next to your wi-fi router, along with your phone. 
2. Setting it up this way will ensure that there is no chance of a broken connection. 
3. When operating the mower, try and keep within the reach of the Wi-Fi.

Control Panel Wi-Fi LED

• If you cannot connect the mower to the Wifi, then try resetting the mower to factory settings. See 'How to factory reset'.

MOWAP 'Mower Aide' APP (only AMIRO & X-i series) :

Problem:

• Does not accept QR Code: Insert your serial number, which you can find on the machine's technical data sticker / name plate.
• Does not recognise robot-mower: Reset mower to factory settings and retry.

'DIRECT MODE'

Close the app and follow the “direct mode" settings and shown in the instruction booklet:

1.  First, close the APP.
2.  Switch off the machine.
3.  Hold the Wi-Fi button down and at the same time switch the power on, still holding the Wi-Fi button down for 5secs - beep sounds will be heard.
4.  Release the Wi-Fi button.
5.  Next open the Mow APP and select "Direct mode".
6.  Go to your phone's Wi-Fi and select the Wi-Fi with the robot serial number and connect. 
7.  The Mac address will be showing. (*Note: to contact our customer service regarding any problems with your Wi-Fi, please take a photo or screen grab of the picture, because the 'Mac address' will be required*).
8.  Input your machine's pin code.

This article will cover all the contents of the CloudHawk app and how to use it with your Robot mower. To download the app please visit the App store or the Google play store and search in CloudHawk in the search bar. Alternatively you can scan the QR code below with your camera to also bring up the app.

TABLE OF CONTENTS

• About CloudHawk
• Explore as Guest
• Account Registration
• Add device
• Series Number Verification
• Grant System Access
• Enter Configuration Mode
• Assistant Configuration with AP mode
• Homepage
• Device Homepage
• Work Schedule Settings
• System Time Settings
• Boundary Settings
• Ultrasonic Settings
• Rain Sensor Settings
• Multi-Area
• PIN Code Reset Settings
• About device
• Notifications

About CloudHawk

CloudHawk is an app which is used across the Yard Force robotic lawnmower product range. CouldHawk supports multiple connection methods, including bluetooth, WIFI, and 4G. Before you try to connect your device with (CloudHawk) make sure you follow the below instructions: 

1. If you use a bluetooth supported device, please make sure that you are close to the mower when you try to connect. 
2. If you use a WiFi supported device, before you set up the connection, please double check your house router transmit frequency, our WiFi chip only support 2.4G, if you house router running with 5G, please check if your house router supports 2.4G, if so please check your house router manual and change the setting to 2.4G 
3. If you use a WiFi supported device, before you set up the connection, please check your docking station location, we recommend that the docking station should be well covered with your house router signal, reference diagram below:

Explore as Guest

Before you sign in to your account, you can also explore our application as a guest, there are three options available within guest mode: 

FAQ: Select the model you purchased and view the related questions and answers. 

Online Mall: Select the country and view the connected products available. 

Product video: Find the YouTube tuition video from this segment.

Account Registration

Create account/ login 

CloudHawk supports third party social media login, for android version, it supports Facebook and Google ID, for IOS device, it supports Facebook Apple ID and Google ID.

You can login using your mobile number or email address, for email registration you will receive the verification code to the chosen email account, remember to check your spam folder. Your password should be more than 6 digits, and should contain with one uppercase letter and one number.

Note: please authorize the application "location" , to allow the location and weather information.

Add device

Use the"+" button at the right down corner of homepage to add the device.

Use the search box, input the product and search it directly.

Select according to product series and find the name of the purchased product.

Input (or scan) the product series number (SN and related QR code can be found on the mower main nameplate), then you can find and add the device.

Series Number Verification

After the series number has been inputted into the lawnmower, the system will search and fetch the data from the service side, meanwhile the system will also detect if the series number is already registered by another user.

Grant System Access

Before configuring the mower, the App need access permission to complete the process. 

For Bluetooth devices, the application needs your mobile phone "Bluetooth" and "Location" authorization.

For WiFi device, the application needs your mobile phone "WiFi" and "Location" authorization.

Enter Configuration Mode

Each model has different connection pathways, see which one you should use below:

Compact 300RB (Bluetooth device) 

After you grant the Bluetooth and location access number 

will show up. please press the Bluetooth symbol button, make sure that the below BLE LED is lighting on.

Compact 400Ri (WiFi device) After you grant the WiFi and location access, then follow number

will show up. before your enter configuration process, normally the WiFi LED should flash slowly (one flash per second). 

To configure the WiFi, the user need press the WiFi button and hold for 5 seconds, until the LED is lit continuously, this means the device has configured. 

LED flashing quickly(4 times per second): Internet connected 

LED flashing slowing (one time per second): No Internet connection 

LED is lit continuously: Device is configuring.

NX series model (include:NX60i,NX80i,NX100i, WiFi device)

After you grant the WiFi and location access numberwill show up. before your enter configuration process, normally the WiFi LED should flash slowly (one time per second). 

To configure the WiFi, follow the below process: 

1. Power on the device and enter device control interface with PIN code. 
2. Press the WiFi button 
3. Use the numeral key "1" to select the "WiFi configure" 
4. Then the device is under WiFi configuration process, follow the rest on app 

LED flashing quickly(4 times per second): Internet connected 

LED flashing slowing (one time per second): No Internet connection 

LED is lit continuously: Device is configuring

Rovola series (WiFi device) 

After you grant the WiFi and location access, numberwill show up. 

To configure the WiFi, follow the below process:  

1. Power on the device and enter device control interface with PIN code. 
2. Press the WiFi button 
3. Use the numeral key "1" to select the "WiFi configure" 
4. Then the device is under WiFi configuration process, follow the rest on app 

Assistant Configuration with AP mode

For WiFi devices, due to the different configuration conditions, sometimes that device may failed to complete the internet configuration process within smart configure, for this situation we suggest to follow our below instructions:

1. When the smart configure is failed, the upcoming page will show up , click OK button to proceed on the follow process. 
2. The following pagewill show up, currently the mobile phone is connected to your house router, you need change the WiFi and Select the WiFi which created by our robotic mower, please click "Setup WiFI" button to enter the WiFi select page.
3. In the mobile phone WiFi Selection page, please select the WiFi whose name is start with "WIFI-SNxxxxxxxxxxx", please kind in mind that this WiFi does not have internet access but please give the authorization to connect 
4. After you select and connect to the hotspot which created by your mower, please click the return button and back to our App page , you will find that currently your mobile phone is connected to WIFISNxxxxxxxxxx, and then please click "Next" button. 
5. Then the mobile phone will share your house router SSID and password to your mower by local network, once the mower can receive this file, it will try to connect to the internet, finally you will see the page, means your mower now is finally connected with internet.

Notes: in most cases, the users do not need do such setting as you already complete the configuration with smart configure. and "Assistant configuration with AP mode" is our additional setting for the situation when you are failed to connect the mower to internet within smart configure. 

If you still failed to connect the mower, we suggest to repower the device and do the whole configuration process again.

Homepage

After the device is successfully configured, the device will show on the homepage.

Device Homepage

After you click the device list on the app homepage, the mower specification page will show up. More information about device display in this page. 

Work Schedule Settings

Choose either "Manual" or "Auto " to set up the work schedule.

Manual mode: Set two time ranges for each day, if the time slot is activated, then it will show " " on the right top corner. Click the " " and set the start and stop time, then this time slot will be activated.

Auto mode: With auto mode, the application needs more information about the lawn, then it can give the recommended working schedule. Input the lawn size, preferred working day and verify garden conditions (complicated or simple.) Once you click the "Generate" button, the application will generate a recommend value. 

System Time Settings

Set the mower system time automatically (based on your mobile phone time) and also set it manually.

Boundary Settings

• Trimming: edge cutting function on/ off
• Width: Set how far the mower is allowed to go beyond the perimeter wire. (Function only for NX seires, Revola series)
• Signal: Change from S1 to S2

Ultrasonic Settings

User can active/disable the ultrasonic sensor. and also can set at which distance the mower should stop and turn in another direction. 

Rain Sensor Settings

Activate/disable the ultrasonic sensor and also can set a delay when the mower should resume work after the rain. 

Multi-Area

Here you can define up to 4 different mowing areas.

The "Percentage" means the expected working time in this area (the total

working time can be treated as 100%).

The "Distance" means the length from the docking station to the leaving

point on the boundary wire where the mower will come into the lawn.

(Please be noticed that this function only for the NX series, Revola series)

PIN Code Reset Settings

Here you can change the mower PIN code , the default PIN code is: 0000 (four times zero)

About device

Mower information will show here, including the mower name ,related MAC address and also the firmware version. Via the "Update Firmware" button, the mower will check if there is a latest version which need be upgraded.

Notifications

When active, if the app crashes all app errors, are automatically forwarded to the manufacturer for optimization purposes. 

If this article still did not assist you, please get in touch with us by clicking here.

Warnings and panel errors have appeared on your robot mower. This article will cover what each LED indicates and what steps or actions you may need to take.

TABLE OF CONTENTS

• The LED on the lock button is flashing red rapidly and/or no input is possible
• The LED on the working time button is flashing blue and the robot returns to the station
• The LED for the lift signal is red, this assumes the robot is off the ground
• The LED is red on the battery indicator with the mower returning to the station
• The LED is flashing red on the signal indicator when in its docking station
• Related articles

The LED on the lock button is flashing red rapidly and/or no input is possible

• If this is the first time you are booting up your robot mower press the lock button 4 times. This will unlock the robot mower for use, this is indicated by the LED switching off on your lock button.
• If you have entered in a code prior this will need to be entered before you can access the functionality of the machine. You may have forgotten your passcode, to reset this you will need to read our related article on how to set your pin code at the bottom of this page.

The LED on the working time button is flashing blue and the robot returns to the station

• The Robot mower may not be within its usual working time. Outside of the daily time, you have set for the mower press the working time button. This should remain blue and the robot will work normally.

The LED for the lift signal is red, this assumes the robot is off the ground

• Check underneath the robot for any blockages and have this removed. 
• If the LED still remains red after the previous step performs a factory reset on the machine. We have an article on how to factory reset your mower located at the bottom of this article.

The LED is red on the battery indicator with the mower returning to the station

• The battery is running low and will need to be charged. This will happen even when the robot is within its working time.

• The robot mower will always return to the docking station when it needs to charge. Once in the docking station, the charging LED above will start to flash, indicating that it has started to charge. Once the battery is full the LED will be constantly lit.

The LED is flashing red on the signal indicator when in its docking station

• This is perfectly normal as when the robot mower enters its docking station this is deemed as "out of bounds" for the machine. It will then finish its charge and function as normal.

If you are still having an issue with your product after performing the above checks, please don't hesitate to reach out to our team via our live chat. 

Related articles

• How do I do a Factory Reset on my Robot Mower
• How do I set the Pin Code on my Robot Mower

You have noticed a difference in the amount of sound that your robot mower is creating. Most of the main causes are easily fixed with a few minor tweaks.

TABLE OF CONTENTS

• A damaged blade
• Ensuring screws are tight
• The grass is too long for the robot mower to cut
• Motor failure

A damaged blade

• A damaged blade can cause an increase in noise. Please check your blade for damage or wear. If appropriate change these out by unscrewing them from the blade carrier beneath the product. Then screw in your new blades to the bottom of the carrier.
• A free pack of blades is supplied in the box of every robot lawnmower. You can purchase more by visiting your specific mower on our spares parts section of the website.

Ensuring screws are tight

• If the blade looks loose or the screw itself looks like it needs tightening, this may be causing the noise issue. Please have this tightened but remember to still give the blade room to move freely.

The grass is too long for the robot mower to cut

• Changing the robot mowers cutting height to a higher setting will make cutting the grass more manageable for the mower. Cutting the grass prior with a regular lawnmower to a more suitable height for the robot mower would also help.

Motor failure

• If your robot mowers motor is failing this can be seen through a slow or stuttering cutting. If this is occurring contact our live chat team through our website.

Dirt trapped under the blade carrier

• If dirt ends up getting trapped underneath the blade carrier the noise generated will go up considerably. Addressing these concerns is pretty simple and requires the unit to be powered off and placed with its blades facing the sky so you can get a clear view underneath. Please remove the 3 screws holding the blade carrier on then place the blade carrier to one side. Clear any debris or dirt that is necessary and screw the carrier back on.

If you are still having an issue with your product please don't hesitate to reach out to our team via our live chat after performing the above checks.

If you find your robot mower going round in circles, you should check the below solutions to help rectify the problem.

TABLE OF CONTENTS

• Is there a problem with your garden setup?
• Checking underneath your robot mower for dirt/blockages
• Switching signals if a neighbour uses a robot mower too

Is there a problem with your garden setup?

One of the most common causes of this issue is a boundary wire or charging station configuration problem. Alternatively, if you've been using a robot mower for a while without issue something may have disturbed your setup.

Here' what to check:

• The docking station - ensure the docking station is on flat ground, this ensures the robot enters the station smoothly. The station needs to face outward and have a space of 2m to enable the robot to dock.

• The boundary wire - Fortunately, your charging station identifies if there is an issue with the boundary wire. If you see a flashing light on the back of the station your boundary wire is either broken or disconnected.

• Inspect the boundary wire around the garden to locate any damage, then repair using the repair kit provided with your robot mower. An article covering this procedure can be accessed by clicking here.

You can check out our Installing the boundary wire and charging station correctly article for information on setting up the docking station and boundary wire.

Tip: If you can't find a break in the boundary wire check it has been correctly attached to the base station.

Is there a build-up of debris under your robot mower?

• Ensuring that the wheels are free from grass and other debris is essential as it can hinder the movement of the machine. While the machine is turned off, turn the mower over to identify any build-up of debris, checking the wheels closely. 

You may be experiencing signal interference

•  A common reason for signal interference is if a neighbour has a robot mower using the same signal as you. Two separate signals can be used as standard with the machine. Making sure that you use a different one as your neighbour will eliminate any interference. This can be done by pressing either S1 or S2 on the back of your charging station. Please the choose the same one S1 or S2 on the robot mower itself by pressing on the button for it. You will know that this is done correctly as an LED will appear the one you select.

If you are still having an issue with your product after performing the above checks, please don't hesitate to reach out to our team via our live chat.

Other articles that might help:

How do I know what the LED lights mean on my Robot Lawnmower
LED Panel Errors and Warnings have appeared on your Robot Mower
Installing the boundary wire and charging station correctly

An issue you may see occur with your product is it seeming to stop and lose power mid-cut. This article will cover what you can do to solve this issue.

TABLE OF CONTENTS

• Checking fault records on the app
• Checking the location of where the robot mower stopped
• Ensuring there is enough power in the machine
• Ensuring there is power going to the charging station

Checking fault records on the app

• If you have the app downloaded and the machine synced up you can check the records of your cuts. This will also display errors and more importantly why they happened.

Checking the location of where the robot mower stopped

• Lifting and checking where the machine stopped may indicate why it has stopped in the first place. If there is debris in the way of the mower this may cause it to stop or hinder the wheels.

Ensuring there is enough power in the machine

• If the robot mower is running out of battery mid-cycle it will need to be charged fully. Sometimes after winter once the product has been stored away for so long the battery can go flat. Repeatedly placing the robot mower on and off the charging station every minute or so until the lights indicate charging should resolve the issue. Once this is complete we recommend you do the start-up procedure again. Click here for an article on our start-up procedure.

Ensuring there is power going to the charging station

• If there is no power going to the charging station then the robot mower will not be charging. Please ensure that there are lights displayed on the station. If no lights are on there may be an issue with the fuse or plug socket. Switching plug sockets and the fuse should restore power. If this does not help please contact our live chat team for assistance.

If you are still having an issue with your product please don't hesitate to reach out to our team via our live chat, after performing the above checks. 

This article covers the confusion you may have over the cut time and how it works.

TABLE OF CONTENTS

• Setting the cut time
• FAQs

Setting the cut time

• It is a very simple process. Once the robot mower is switched on press on one of the four cutting time options seen in the image below. 

• Choosing the right amount of cutting time depends on the size of your garden. The table below displays the size of the garden and how long it should be set to cut for.

• From here press the start button when you want your robot mower to go out to cut.

Tip: Once the lawnmower starts on the cycle you set it on it will repeat this at the same time the next day. 

FAQs

• Why does my robot mower go back to the charging station during its cutting time? The cutting time that you set also includes the amount of time it needs to charge. During its cutting time, it will lose power and need to recharge this is all done automatically.
• My time cutting setting LED is flashing. What does this mean? Nothing to worry about, this is normal as it is just indicating that your mower has completed its cut and is now not going to cut until the next day. 

Tip: To change the time cycle you currently have, unlock your machine by entering your pin. Then select the desired time and press start. The time you press start will now be the new start time for your cut cycle.

If after performing the above checks you are still having an issue with your product please don't hesitate to reach out to our team via our live chat.

Connecting and setting this up can sometimes be difficult due to certain issues. We hope this article assists you when connecting up your mower to the WIFI. Ensure that you have the MOWAP application downloaded on either a smartphone or tablet. The app is available on both the app store and google play.

TABLE OF CONTENTS

• Does your robot mower have the WIFI functionality
• Setting up and linking your robot mower to the app
• Checking the wifi frequency settings
• Ensuring that your robot mower is within range of your router

Does your robot mower have the WIFI functionality

• Some of our robot mower range does not support WIFI connectivity. Please check the manual, product description, and box to see if your product is supported.

Setting up and linking your robot mower to the app

• Please visit our guide on how to set up the app. The videos on there show exactly how to install and implement this correctly. Link to guide: How to connect my robot mower to the app

Checking the wifi frequency settings

• Your WIFI has two settings at home, 2.4ghz and 5ghz. The signal the robot mower uses to connect is 2.4ghz. Your WIFI must be set to this standard otherwise it will not connect.
• To check what frequency your WIFI is set to please follow these steps:

1. On your computer/laptop ensure you are connected to the network.
2. Open the networks panel (the WIFI icon in the bottom right of your taskbar).
3. Click on properties.
4. Scroll down on the new tab to where it says properties.
5. "Network band" will either be 2.4ghz or 5ghz.

• To change this you will have to enter the settings of your WIFI router. You can find out how to change this through your network provider's website.

Ensuring that your robot mower is within range of your router

• Ensuring you have both the robot mower and the router very close together will make it much easier to connect. We recommend placing the robot mower directly next to the router to make sure it connects.

Connecting to the mower through direct mode

• If you are still struggling and the robot will still not connect to the WIFI you can use direct mode. This mode helps you connect to the robot mower without having WIFI connectivity. To do this you must:
• Press and hold the WIFI button on the mower console pad and then switch on the main power of the mower.
• Proceed to load up the MOWAP on your device and select direct mode.

• You will be prompted to enter in a pin, this pin is set to '0000' default as standard.
• You will now have direct connectivity with your machine.

Tip: If none of the tips have worked in solving your issue please try reinstalling the app. Sometimes a soft fix like this can resolve the issue.

If after performing the above checks you are still having an issue with your product please don't hesitate to reach out to our team via our live chat.

The robot lawnmower not leaving or returning to the charging station indicates one of two things:

TABLE OF CONTENTS

• Has the robot mower already completed its cycle?
• The battery is low 

Has the robot mower already completed its cycle?

• From the first time, you set the robot lawnmower to cut this will be replicated every day at the same time each day. If your robot mower is outside its cycle time it will remain the charging station. You can change this time by setting it off to do a job. Please make sure that the robot mower is fully charged before sending it out as it will just return if charging is needed. If you are still unsure how the cutting times work, please click here.

The battery is low 

• If the battery is low please give it time to gain a full charge. When the robot mower is below 30% battery it will go back to the charging station to charge. The robot mower may do this multiple times during your cutting time. Please allow up to 100 minutes for the robot to fully charge.

If you are still having an issue with your product please don't hesitate to reach out to our team via our live chat after performing the above checks.

If your robot mower will not return to the charging station this can be typically caused by the setup not being correct.

TABLE OF CONTENTS

• Checking the boundary wire is set up correctly
• Ensuring the charging station positioned correctly

Checking the boundary wire is set up correctly

• Ensure the boundary wire goes in the front and underneath the charger and is set out in a straight line from the station.

Ensuring the charging station positioned correctly

• Please make sure that the charging station is placed in a suitable position. It needs to be flat and free of surrounding obstacles. There is an article that covers this which you can access by clicking here.

If after performing the above checks you are still having an issue with your product please don't hesitate to reach out to our team via our live chat.

Setting up and starting your robot mower is quick and easy and this article covers everything you need. The start-up procedure varies for each model so ensure you follow the one suitable for your product.

TABLE OF CONTENTS

• First, ensure your robot mower is all charged up
• Setting up an AMIRO (300-400, 300i-400i)
• Compact 280R and 400Ri
• SA series (500ECO, 600H & 650ECO)
• X series set-up video
• Sending the robot mower back to the station

First, ensure your robot mower is all charged up

• It is very important to ensure the robot mower is all charged up correctly. Please ensure that the LED next to the battery symbol on your robot has been flashing during charge and stops when fully charged.
• Ensure that the charging station is placed onto flat even ground and clear any obstacles that may hinder the mower. Please also check that the boundary wire is all hooked up correctly, videos on this process are available down below with the relevant model. If you are still having issues you can find an article on how to set up your boundary correctly by clicking here.
• Please note that when you have set your robot mower out to do its task for the day it will return to charge its battery. Once fully charged it will carry on its cut within the cutting time set. For a full explanation and guide on this please click here.

Tip: A flat battery requires a charging time of 100 minutes.

Setting up an AMIRO (300-400, 300i-400i)

AMIRO setup help video

1. First, turn the red switch towards the I symbol to get the robot switched on. For reference, the 0 is to switch it off and the arrow is to take the whole red switch off.

2. If you are recommencing a cut your mower was performing, please press the stop button to have this started. If this is your first time setting up the robot mower please skip this step.

3. Ensure that you have the same signal displayed on your robot mower aligned with the one on the back of your charging station. (S1 or S2)

4. Then select your preferred working time with 4H being 4 hours. 

5. Finally, press and hold the unlock button, then press the start button. After a few seconds, the mower should engage and begin its cycle. This will repeat to do the same cut at the same time the next day. 

Compact 280R and 400Ri

1. Once fully charged you will want to turn on your robot and configure some of the settings.
2. Ensure that you have the same signal displayed on your robot mower aligned with the one on the back of your charging station. (S1 or S2)
3. Then select your preferred working time with 4H being 4 hours. 
4. To get the mower underway, press the start button as seen below and then press the OK button also located on the panel.

SA series (500ECO, 600H & 650ECO)

SA series set up video

1. To get started go underneath the back of the robot mower. You should see a red button which you will need to press to get it turned on.

2. Next please press the STOP button, and lift the cover over the control panel. 

3. You can unlock the mower by pressing the lock button 4 times. This code is the default and can vary if you have set it prior.

4. Next select your preferred working time with 4H being 4 hours.

5. To get the robot mower underway please press the start button.

6. Once set please close the cover.

NOTE: SA600H has a touch screen system. Please see this German Yardforce International video for an idea of the SA600H.

X series set-up video

Sending the robot mower back to the station

All three models of robot mowers return to the charging station at the end of the mowing cycle. To manually command it to return to the station you must:

1. Press STOP.
2. Lift cover.
3. Unlock the mower by pressing 4 times on the lock button (default), or enter a PIN code.
4. Press the home button.
5. Close cover and mower will proceed to dock in the charging station.

If you are still having an issue with your product after performing the above checks, please don't hesitate to reach out to our team via our live chat.

Making sure that the boundary wire is set up correctly is very important. Incorrect setup can lead to various problems that can affect the robot mower. This article aims to cover everything you need to know when setting this up so no issues arise.

TABLE OF CONTENTS

• AMIRO 400/400i
• X series set up video
• Planning and installing video for ECO, H, and Pro series
• Setting up the charging station
• Setting up the boundary wire

We have some videos which show visually how you should set up your robot mower. Please click on the video relevant to your model, alternatively we have a written explanation placed below that if your model is not listed.

AMIRO 400/400i

X series set up video

Planning and installing video for ECO, H, and Pro series

Setting up the charging station

1. First, locate an ideal flat area of your lawn to place down the charging station. It has to be clear of all obstacles so that the robot has clear access to be able to dock within it. 
2. Ensure that the placement of the charging station is also in an ideal place for the perimeter to attach to it. Also, make sure that it is near the edge of the lawn.
3. Then make sure to pin down the station with 4 fixing pegs. Note: only do this once the boundary wire is tucked underneath the docking station, see below for details.

Note: Robot mower will not dock correctly if the station is incorrectly set.

Setting up the boundary wire

1. Firstly you must decide where the perimeter of the boundary is going to be placed. You need to make sure that there is a 40 cm gap between the edge of your garden and the wire. This is so the robot mower can go up right up to the line while cutting over it and can reach the other side.
2. Once decided, begin to hammer the line into place using the pegs supplied.
3. The wire that will be approaching the charging station from the front will be tucked under the station going straight to the back. This will be plugged into the connector in the back of the charging station marked as 'F'. The ends of the wire need to be stripped leaving 10-15 mm of exposed wire and twisted so that they fit into the connector. If there isn't enough bare wire, you will need to use some cable strippers just to expose the wire so it can be attached to the connector.
4. The other end of the boundary wire loops around and directly plugs into the back of the station into the connector 'B'. Repeat the previous process if the cable needs exposure for the connector.
5. In front of the station, there needs to be at least 2 meters worth of wire to give the robot mower enough space to get in and out.
6. Next check that there are no angles in the boundary line which are lower than 120°.
7. The total length of the wire must not be more than 300m. If there is any surplus wire, it needs to be tucked under the charging station, outside the set boundary, and not rolled up.
8. Finally, plug in the charging station to the mains. Either S1 or S2 LED light will switch on and indicates all is set up and good to go. If the LED is flashing the boundary is broken at a certain point and the whole setup just needs to checked to see if it is correct.

If you are still having an issue with your product after performing the above checks, please don't hesitate to reach out to our team via our live chat.

This article hopes to cover the process of repairing the boundary wire for your robot mower if it becomes damaged or snaps.

The process of repair

• First, locate the break in the circuit and find the connector which will bond the wire back together. This will be found in the original box of your product and as seen in the image below
• Next, ensure that the end of the wire has 10 -15 mm of exposed wire, if this isn't exposed, please strip the wire until there is a sufficient amount visible.

• Insert both ends of the wire you are wanting to repair together into the connector, the holes which you insert them into do not matter. The wire can be inserted on the opposite sides to each other making the line continuous.

• Once both wires have been placed into the connector, use a pair of pliers or a tool that exerts a similar force to the top of the connector. Squeezing this will ensure that a connection is made.

• The wire will now be connected via the connector, it is watertight and will fix the broken connection.

If you are still having an issue with your product after performing the above checks, please don't hesitate to reach out to our team via our live chat.

This article covers the installation of your new switch when you have received it from us.

If you are visiting this article because the switch on the back of your robot mower has broken, please contact our service team to obtain a new one. You can raise a ticket to contact them by clicking here.

When you receive the replacement switch, please follow the below instructions before inserting the new switch into the machine.

1. Remove the screw as shown in the picture below. This is located at the back of the robot where the switch would be housed.                                                                                                                     
2.  Next please insert the new switch in your robotic lawnmower and set it to the position "I” as shown in the picture below. Your robotic lawnmower will beep and the lights on the control panel will turn on. Your new switch is now installed correctly.

DO NOT insert the switch further than the “I” position. Doing so could cause the switch to break again.

If this article was unable to solve your query, please create a ticket on our site and one of our advisors will get back to you. To create a ticket please visit our site by clicking here.

Overview

The safety key is an essential component of your robotic mower's safety system. It acts as a power isolation device, preventing the mower from operating when the key is removed. The mower will not start, charge, or perform scheduled mowing tasks unless the safety key is correctly inserted.

Please find a video walk through

Step-by-Step Guide

Step 1: Locate the Safety Key Slot

• Place the robotic mower on a flat, stable surface.
• Locate the safety key compartment, found on the rear of the mower

Step 2: Check the Safety Key

• Ensure the key is clean and free from obstructions before installation.

Step 3: Align the Safety Key

• Hold the safety key so that it matches the shape and orientation of the slot.

Step 4: Insert the Safety Key

• Carefully push the safety key fully into the slot.
• Apply gentle pressure until the key is seated securely.

Step 6: Power On the Mower

• Switch on according to your model's instructions.